Community Manager

We are Imperial Leisure, a creative agency specialising in digital, social and mobile media.  We are looking for a creative individual with community management experience to join our team.

Your responsibilities will include:

• Running various clients’ and our own social media channels;
• Continuously listening to and responding to trends and online conversations;
• Participating/creating conversations, identifying advocates and running competitions,  building relationships with fans and influencers, responding to fan and customer queries/concerns/problems with quality solutions and support;
• Writing original, fresh and engaging copy;
• Using Photoshop, Illustrator, Premiere, After Effects and other tools to create visual content;
• Contributing to brainstorms and discussions;
• Working closely with the team to understand and participate in ongoing marketing and campaign activities;
• Analysing, optimising and reporting on the community performance;
• Managing paid social ad campaigns;
• From time-to-time, monitoring and responding to queries outside of office hours;
• Provide regular updates to clients via phone calls and face-to-face meetings;
• Provide regular updates to the team on status and progress of projects;
• Running our social media channels by posting fresh and engaging content, as well as participating/creating conversations, identifying advocates and running competitions;
• Sourcing and writing content for blogs and assisting with the development of a community strategy for social media channels;
• Working closely with the team to understand and participating in ongoing marketing and campaign activities;
• Understanding and reporting on the community’s health and progress through qualitative and quantitative feedback/insight.  

The Ideal Candidate Is:

• Always online one way or another.
• Well-spoken and great at interacting with people, both online and offline;
• Self-driven and has great organisational skills: you’re good at prioritising tasks and managing your time.

The Ideal Candidate Has:

• Experience with developing and maintaining an online community;
• A strong understanding of social media;
• Experience in digital marketing campaigns;
• Excellent communication skills;
• Experience of managing social media and B2C marketing communications;

Your Minimum Qualifications:

• University degree;
• 2-3 years experience managing social media platforms or communities for brands;

Salary based on experience.

To apply send a covering letter, your CV & portfolio to to