Community Manager

We are looking for a community manager.

We are Imperial Leisure, a creative agency specialising in digital, social and mobile media.  We are looking for a creative individual with community management experience to join our team.

Your responsibilities will include:

  • Running various clients’ and our own social media channels;
  • Continuously listening to and responding to trends and online conversations;
  • Participating/creating conversations, identifying advocates and running competitions,  building relationships with fans and influencers, responding to fan and customer queries/concerns/problems with quality solutions and support;
  • Writing original, fresh and engaging copy;
  • Using Photoshop, Illustrator, Premiere, After Effects and other tools to create visual content;
  • Contributing to brainstorms and discussions;
  • Working closely with the team to understand and participate in ongoing marketing and campaign activities;
  • Analysing, optimising and reporting on the community performance;
  • Managing paid social ad campaigns;
  • From time-to-time, monitoring and responding to queries outside of office hours;
  • Provide regular updates to clients via phone calls and face-to-face meetings;
  • Provide regular updates to the team on status and progress of projects;
  • Running our social media channels by posting fresh and engaging content, as well as participating/creating conversations, identifying advocates and running competitions;
  • Sourcing and writing content for blogs and assisting with the development of a community strategy for social media channels;
  • Working closely with the team to understand and participating in ongoing marketing and campaign activities;
  • Understanding and reporting on the community’s health and progress through qualitative and quantitative feedback/insight.  

The Ideal Candidate Is:

  • Always online one way or another.
  • Well-spoken and great at interacting with people, both online and offline;
  • Self-driven and has great organisational skills: you’re good at prioritising tasks and managing your time.

The Ideal Candidate Has:

  • Experience with developing and maintaining an online community;
  • A strong understanding of social media;
  • Experience in digital marketing campaigns;
  • Excellent communication skills;
  • Experience of managing social media and B2C marketing communications;

Your Minimum Qualifications:

  • University degree;
  • 2-3 years experience managing social media platforms or communities for brands;

Salary based on experience.

To apply send a covering letter, your CV & portfolio to to